525 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Boulevard Buick/GMC and we hope to see you again soon!
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Business Response
Hi Reggie, thank you for taking the time to leave a review for us at Boulevard Buick/GMC. We're happy we could meet your expectations!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Everyone was so nice!! They got my care back to me in the time they originally stated. The only thing I wish they had hot fresh coffee ready, but a really nice lady gave me some of her instant coffee.. GREAT Customer service!
Shannon T.
SANTA ANA
Business Response
Thank you, Shannon, for taking the time to write about your recent experience at Boulevard Buick. We are sorry you were not able to enjoy some of the coffee we typically have out for our customers. It must have been empty. We truly appreciate your continued business and look forward to serving your vehicle in the future.
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Confirmed Sales Customer
THE BUICKS ARE GREAT. THE DEALERSHIP IS GREAT. THE SALESPERSON DID A VERY POOR JOB.IF YOU WANT FURTHER EXPLANATION CALL ME @ 310 293 3541
David B.
RCH PALOS VRD
Business Response
Congratulations on your new 2018 Buick Encore, David and welcome to the Boulevard family. We are sorry to hear you were not satisfied with the service your received from your Sales Representative. I have forwarded this review to his manager, Jonathan Burns, and he will be in contact with you shortly. It is important to us that you are satisfied with every aspect of your time with us. We look forward to speaking with you. Thank you.
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Confirmed Service Customer
They were all very polite and I felt like they took care of me. My only issue was my 2017 GMC Sierra had flat tire with only 11,000 miles and I was told GMC has no warranty on their tires otherwise... you would have received 5 stars.
Steve R.
CARSON
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Confirmed Service Customer
very easy to get the appointment and the staff is always friendly
Ryan S.
LAKEWOOD
Business Response
Thank you, Ryan. We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
David in the Service Department assisted me with all my question. He made me feel welcomed. Also all the staff is very friendly. Thank you for all that you do.
Juana M.
COMPTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Boulevard Buick/GMC and we hope to see you again soon!
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Confirmed Service Customer
I was very happy with GMC service. Especially David Barientos was very nice and professional service adviser. I definitely recommend this place for your car/truck service - Boulevard Buick GMC in Signal Hills CA.
Liana D.
LOS ANGELES
Business Response
Hi Liana! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Alex was very nice and a pleasure to work with; made my trip to get work done on my truck amazing with good conversation, even arranged a ride for me to eat at a local diner.
Michael D.
HAWTHORNE
Business Response
Michael...it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Tanks to Karen Martinez and all the team, mechanics / shuttle driver all make this a good experience. I'll definitely recommend Boulevard Buick/GMC to my colleges.
Rafael A.
COMPTON
Business Response
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
The salesperson Alberto was very helpful and professional
Alfredo L.
PARAMOUNT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations and welcome to the Boulevard family!
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Business Response
Thank you for choosing Boulevard Buick/GMC as your first choice for all your automotive needs, Stefone.
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Confirmed Service Customer
Karen Martinez and her technicians helpful at recommending services I need and may need soon. I stay current with my service
Stefone H.
LONG BEACH
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Confirmed Service Customer
Explained what work need to be done and estimate given. Also explained what work need to be done on next visit. Gave approximate waiting time.
Lucy R.
LONG BEACH
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Confirmed Service Customer
David, the gentleman I dealt with was fantastic! First time in a very long time I’ve experienced this kind of professionalism, politeness and honesty from an American dealership. I’ll be back to see David the next time I need service
George S.
LONG BEACH
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Confirmed Service Customer
Again had poor service. Job was terribly attempted. Paid extra for my new version to have the entire car (inside and out) to be coated with a no wax outer and an easy clean inside. They tried to take the cloudiness off my entire topside of my car. All they did was put a clearcoat on top of sanded down body paint. It looked awful. Now we are waiting for Portfolio I surance to approve a complete topside paint and clearcoat. I also called early in the morning before I brought my car in at my appointed time that I would need a ride home. Last visit they couldn't give me ride home. This visit I still needed to wait over an hour to get a ride...so dissatisfied and disappointed...
James R.
CARSON
Business Response
Hello James, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Boulevard Buick/GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (562) 264-5276 to discuss ways we can better serve you in the future.
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Business Response
Thank you again for taking the time to let us know how we did, Anthony. We hope you have a great day!