I know that when I get my truck serviced or have the oil changed, tires rotated, it’s all done right and my truck gets washed, comes back to me looking great! Of course I get plenty of comments about what a nice looking truck I have so I will share the comments with you at the GMC dealership!
Hi, we're happy you found our staff to be so supportive during your experience here at Boulevard Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I take my car to a service, the car have to stay in the ship for a week, and when they return my car it was so dirty horrible, I as k mike why they don't wash may car??!! And he says "the car wash machine it's broken " not even vacuum?? I ask,, and he say nop. Very bad experience.
We are sorry to hear you didn’t get to receive our complimentary car wash. Next time you are in, please mention this review and we will make sure that we get you that car wash! Your satisfaction is our top priority. Thank you!
I agreed on a deal for a 20190 GMC Canyon with Jonathan, drove down from Oxnard to complete my purchase. Everything was seamless, the vehicle had been cleaned, their staff could not have been friendlier or more efficient. From test drive to finance, an inviting experience. Knowledgeable and caring, we were quite satisfied with our purchase. No games, just an efficient sales experience!
Service writer didn’t call me or call me back when I called and left messages. Made me feel that since my truck was warranty work that it didn’t matter. Also called and left messages with the service manager and didn’t get a call back. Received a call from one of the GMs. Good talk but said he was gonna send me a free detail and he didn’t follow through. This dealership is lacking in custo
Hi, thank you for taking the time to leave us feedback about your experience with us. Your complete satisfaction is important to us. I just spoke to our GM and he apologized profusely regarding the complimentary detail. It is sitting on his desk and papers ended up being placed on top so it was never sent out. We are getting that out to you ASAP! I want to let you know that I also spoke to our service manager and keeping our customers informed is something that he will be speaking to the team about. Hearing from our customers is truly amazing for a business, we can hear from our customers and continually improve the level of service we provide. Thank you and you will be receiving something from us shortly!
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to discuss this with you. Please reach out to us at (562) 726-2905 at your earliest convenience to discuss how we can turn your experience into a positive one.