It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Everyone was so nice!! They got my care back to me in the time they originally stated. The only thing I wish they had hot fresh coffee ready, but a really nice lady gave me some of her instant coffee.. GREAT Customer service!
Thank you, Shannon, for taking the time to write about your recent experience at Boulevard Buick. We are sorry you were not able to enjoy some of the coffee we typically have out for our customers. It must have been empty. We truly appreciate your continued business and look forward to serving your vehicle in the future.
Congratulations on your new 2018 Buick Encore, David and welcome to the Boulevard family. We are sorry to hear you were not satisfied with the service your received from your Sales Representative. I have forwarded this review to his manager, Jonathan Burns, and he will be in contact with you shortly. It is important to us that you are satisfied with every aspect of your time with us. We look forward to speaking with you. Thank you.
They were all very polite and I felt like they took care of me. My only issue was my 2017 GMC Sierra had flat tire with only 11,000 miles and I was told GMC has no warranty on their tires otherwise... you would have received 5 stars.
I was very happy with GMC service. Especially David Barientos was very nice and professional service adviser. I definitely recommend this place for your car/truck service - Boulevard Buick GMC in Signal Hills CA.
Michael...it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations and welcome to the Boulevard family!
David, the gentleman I dealt with was fantastic! First time in a very long time I’ve experienced this kind of professionalism, politeness and honesty from an American dealership. I’ll be back to see David the next time I need service
Again had poor service. Job was terribly attempted. Paid extra for my new version to have the entire car (inside and out) to be coated with a no wax outer and an easy clean inside. They tried to take the cloudiness off my entire topside of my car. All they did was put a clearcoat on top of sanded down body paint. It looked awful. Now we are waiting for Portfolio I surance to approve a complete topside paint and clearcoat. I also called early in the morning before I brought my car in at my appointed time that I would need a ride home. Last visit they couldn't give me ride home. This visit I still needed to wait over an hour to get a ride...so dissatisfied and disappointed...
Hello James, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Boulevard Buick/GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (562) 264-5276 to discuss ways we can better serve you in the future.