My vehicle was serviced for a trifold bed cover recall. When the recall was complete, I noticed three scratches in the plastic cap on top of the truck bed. I���m returning the truck to the dealership to resolve the issue.
Hi Donald, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (562) 492-1000 so we may assist you in moving forward towards a resolution.
I was very unhappy for my service this time. I have been coming to Boulevard Buick since 2001 and this is the first time that I have to give a poor rating . It took almost 3 and half weeks before they found the problem with my car. I was told each time they thought it was various thing raking up the price each time they put a parts in my car to find out it still wouldn't start. I had to keep calling to find out what was wrong instead of them calling me. I even suggested that it might be the main fuse box, but was told that it was check, later find that it was the problem. The service advisor was polite when I talk to him.
John, first we want to thank you for your continued loyalty at Boulevard. It���s been a pleasure to serve you. We are disappointed to hear that you did not have a more positive experience. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (562) 492-1000 so we can discuss your experience further. We look forward to hearing from you.
Congratulations on your new car, Jeffrey. Josh and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
It was a very easy process, everyone was very kind and extremely helpful. Nick was a pleasure to work with and he tried very hard to get me the deal I wanted. He was able to work with my budget and I���m very happy with my new truck����. Thank you everyone at Boulevard Buick Gmc in Long Beach.
Congratulations on your new vehicle and welcome to our Boulevard family! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hello Rebecca, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Congratulations on your new vehicle and welcome to the Boulevard family! Please let us know how we can be of assistance in the future.
Karen as always taking care of me when I need help. Took it in for a seatbelt recall, come to know that there was a recall for my brake system also which I didn���t know. Thank you to GMC boulevard now my seatbelt is straight and my braking is prefect my truck rides a lot smoother!!!