Customer Reviews

The service guys were rude and my oil change was not timely and nothing was explained to me regarding my truck although I may not be getting the work done there. Things have truly changed since Bill has gone.

always awesome customer service!!!

Service reps were great

Customer service was fine; however, my truck's brakes are now worse than they were originally. As I told the customer service agent that made my appointment and the gentleman that helped me the day of the service, my brakes only encountered this issue (hard to press/not stopping) three times in the last year and ALL three times were when i was parking. I took a road trip after I got my brakes preprogrammed for this issue (or whatever they did) and the problem is worse now; my brakes were difficult to use everytime I was parking and when I was driving in traffic. I'm extremely concerned now that it is happening when I'm driving!

Russ was very polite and helpful.

I bought a lemon. 13 problems and rising not one thing fixed and I’ll have had my truck almost 1 year now. Trying to have GM buy back the truck so I can get another but that is not going very well. Very frustrating and upsetting. These problems I have with the truck have been photographed and videotaped so they have proof that the problems have been occurring but I get the same answers that it doesn’t matter what’s on tape if they don’t see it themselves.

:)

I always feel comfortable like family so don't stop treating us like family

It was great experience and all I had to do was wait on my car repairs,. Thank you

Karen took care of everything!!I can always depend on her with whatever I need! She always calls me back in a timely manner and makes sure everything in complete and I order b4 I pick up my vehicle (this way no time is waisted). Karen is the 1st person I ask for when I need a service.

Service Advisors Staff performance was outstanding!

Karen is good worker understands what I need keep up good work

Karen, Russ and James were great during our service! Service went beyond our expectations. Thank you!!!

Nice folks

Experience was good other than the whole shortage of parts and having to wait longer on my vehicle,

I brought my car in for service on a Friday morning. The service center was friendly and fast. My car was done 30 minutes a head of schedule. Thank you for always taking great care of me.

Not bad, but not good. We had to call them for updates on our vehicle. Also, the main reason for the visit was to get our CPO Yukon Denali paint fixed. We were told that paint issues should be covered under our CPO warranty. But this required a decision from GM Corporate, who decided not to honor the CPO warranty and left us to pay out of pocket for the faulty paint work. It would have been nice of the dealer, who has seen multiple vehicles with similarly bad paint, stand up for the customer. Instead they just stood by in silence.

Everything went smooth, I waited, the sweet girl at the desk recommended a nail place, they drove me there and picked me up and my car was done!

very good

The staff is friendly and efficient. They advised me of the minor issues my car has and recommended I have them corrected. The waiting area was clean and accommodating.