I specifically asked to have the wind shield washer fluid filled and the service advisor said they check all fluids so I question if they do the stuff that I personally can’t see. Like oil and transmission and etc
Hi Karla, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. When a customer comes in for a service we make sure it gets done. Most services are part of safety and that is something we do not take lightly. We would love to hear more about your most recent experience and why you think that was not done. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Boulevard Buick/GMC (562) 264-5276
I was asked to get a service done that was previously done a few months ago! The question I have is why was I asked to do this service again when it was already supposedly done last time? Makes me wonder about your integrity
Denise, we would love to know more about your recent experience so we can answer any questions you may have. Our integrity is never in question with our customers and we would like an opportunity to clear this up. At your earliest convenience, please contact our Service Manager at 562-492-1000. Thank you!
In an attempt to "make things right", it was a complete fail! If it hasn't been one thing wrong with my 2015 GMC CANYON, it's been another! I brought my vehicle in on this day, and ONCE AGAIN they did a diagnostic and found NOTHING. My main issue has been power steering issues, where my steering wheel locks up. I was told since they cannot find any CODES, then there was basically nothing they could do. I was told by Mr. Rudy Reyes, to bring the vehicle back for them (him and Frank)to drive and inspect. I am back (6/27/18), and we shall see what happens! Ohhh, looks like there was a RECALL on the power steering that just came out!!
Hi Shanika, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (562) 264-5276 at your earliest convenience to discuss how we can turn your experience into a positive one.