413 Reviews Found
Confirmed Service Customer
My vehicle was serviced for a trifold bed cover recall. When the recall was complete, I noticed three scratches in the plastic cap on top of the truck bed. I���m returning the truck to the dealership to resolve the issue.
Donald C.
HERMOSA BEACH
Business Response
Hi Donald, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (562) 492-1000 so we may assist you in moving forward towards a resolution.
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Confirmed Service Customer
Alex is always great, friendly and very helpful. Everything was handled very carefully due to the Covid . Felt very safe and well taken care of by all.
Susan R.
LAKEWOOD
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I was very unhappy for my service this time. I have been coming to Boulevard Buick since 2001 and this is the first time that I have to give a poor rating . It took almost 3 and half weeks before they found the problem with my car. I was told each time they thought it was various thing raking up the price each time they put a parts in my car to find out it still wouldn't start. I had to keep calling to find out what was wrong instead of them calling me. I even suggested that it might be the main fuse box, but was told that it was check, later find that it was the problem. The service advisor was polite when I talk to him.
John C.
COMPTON
Business Response
John, first we want to thank you for your continued loyalty at Boulevard. It���s been a pleasure to serve you. We are disappointed to hear that you did not have a more positive experience. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (562) 492-1000 so we can discuss your experience further. We look forward to hearing from you.
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Confirmed Sales Customer
Everything was seamless as usual, thanks Josh for dealing with these weird times to make the process easy and quick!
Jeffrey W.
FOUNTAIN HILLS
Business Response
Congratulations on your new car, Jeffrey. Josh and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
It was a very easy process, everyone was very kind and extremely helpful. Nick was a pleasure to work with and he tried very hard to get me the deal I wanted. He was able to work with my budget and I���m very happy with my new truck����. Thank you everyone at Boulevard Buick Gmc in Long Beach.
Melissa C.
LONG BEACH
Business Response
Congratulations on your new vehicle and welcome to our Boulevard family! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Best car buying experience I ever had my salesman was so professional
Rebecca R.
CYPRESS
Business Response
Hello Rebecca, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Congratulations on your new vehicle and welcome to the Boulevard family! Please let us know how we can be of assistance in the future.
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Business Response
Thank you for choosing Boulevard Buick/gmc as your first choice for all your automotive needs!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Boulevard Buick/GMC
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Confirmed Service Customer
Service rep is awesome every time. I have the convenience of dropping off overnight and picking up after hours.
Martha P.
COMPTON
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Confirmed Service Customer
Came in the day before our appointment was scheduled. Still took us in, and did the service within the window of time he quoted. All good!
Philip F.
SEAL BEACH
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Confirmed Service Customer
Karen as always taking care of me when I need help. Took it in for a seatbelt recall, come to know that there was a recall for my brake system also which I didn���t know. Thank you to GMC boulevard now my seatbelt is straight and my braking is prefect my truck rides a lot smoother!!!
Adrian G.
LONG BEACH
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Confirmed Service Customer
My truck was finished in a timely manner and all of the work was completed as promised. The staff was very friendly and helpful with suggestions for the work needed on my truck.
Bill B.
CYPRESS
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service department is great. Quick and efficient, Karen always takes care of us and she is awesome.
Bryan H.
LA HABRA
Business Response
Thank you for choosing Boulevard Buick/GMC as your first choice for all your automotive needs. We sincerely value your business and look forward to your next visit!