305 Reviews Found
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
I want to thank you for helping me buy my car! The professionalism was outstanding, and exceptional. I am so thrilled with my new purple Buick Encore. It drives like a dream.
Clarice R.
LONG BEACH
Business Response
You���re welcome, Clarice! We are so glad to hear you are enjoying your new Buick Encore! Congratulations and welcome to the Boulevard family.
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Confirmed Sales Customer
Thomas was very helpful and made the buying processes quick and efficient. He explained finance options and worked a great deal for me. Thanks
Oswaldo L.
DOWNEY
Business Response
Congratulations on your new vehicle and welcome to the Boulevard family! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Been using this dealership for many years. Always come back for the service and friendliness of staff
Scott B.
HUNTINGTON BEACH
Business Response
Thank you for your continued business, Scott. You are a valued member of the Boulevard family.
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Confirmed Service Customer
Servicing my car was simple and effortless and the service advisor was helpful and informative. There is a clean and comfortable waiting area with free wi-fi and clean restrooms. The service area looks more like a junkyard than a service facility, but the work was done ahead of schedule and my car was returned in good condition.
John R.
LONG BEACH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Well the salesperson reach out via email polite and patient water for me look up the car I wanted knowledgeable about my discounted as a gm employee, and Costco timely, it's was great.
Joann T.
BUENA PARK
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Congratulations on your new vehicle, Joann and welcome to the Boulevard family. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
They are a outstanding staff. The waiting area was very clean.
Patricia L.
LONG BEACH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Russell handled my new car���s service really wonderfully. Keeping me up to date with calls when the parts were delayed. Appreciate it all
Katherine Z.
LONG BEACH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Boulevard Buick/gmc
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Confirmed Service Customer
I had a $1000 bill, and you didn't even wash the car?! I know it's a small thing relative to the major work of doing quality work on the repair (and I appreciate you doing good work), but how hard would it have been (AFTER CHARGING ME $1000) to throw in a car wash?
Kevin D.
CARSON
Business Response
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services and ensure that you do receive a car wash at your next visit. We hope to hear from you soon. Boulevard Buick/GMC
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Business Response
Hi Andrew, thank you for taking the time to leave a review for us at Boulevard Buick/gmc. We're happy we could meet your expectations!
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Confirmed Service Customer
Arrived early for my appointment, Alex took me in right away. Service completed in record time, and honored my coupon. Alex Ortiz is definitely my go to guy!
Craig W.
WHITTIER
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear he delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
greeted promptly service exceeded expectations
Joseph F.
WILMINGTON
Business Response
Hi Joseph, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
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Business Response
Hi Antonio, we're happy you found our staff to be so supportive during your experience here at Boulevard Buick/gmc. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you!
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Confirmed Service Customer
Karen Martinez always treats me with great Customer service and the service Dept does great work
Salvador P.
DOWNEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience. Until the next time we meet, take care!
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Confirmed Sales Customer
Tim was excellent....already wrote a review.
Cletus C.
SEAL BEACH
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Boulevard Buick/gmc and we hope to see you again soon!
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Confirmed Service Customer
Few months back my truck went in for a throttle body replacement / adjustment. I noticed it will accelerate at times when braking and didn't mind much of it because I'll do it slow. i never thought it would have been the issue with throttle body. When i took it in for service, the mechanic was kind enought to test drive and diagnose without trying to charge extra for a simple fix. Mechanic was kind enough to look over it and fixed issue since truck was worked on by dealership before
Martin T.
COMPTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Boulevard Buick/GMC and we hope to see you again soon!
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Confirmed Service Customer
I had a good experience, all the little issues my car had were fixed. Thank you.
Jose O.
LOS ANGELES
Business Response
You���re welcome, Jose. We always want to hear back from our clients and we're glad you had such a positive experience with us. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
everything was great with top service of level 10, manager was responsive, sales was responsive, and all very helpful. UNTIL AFTER the purchase and AFTER i signed the lease contract, my text messages were no longer returned and promise from Michael the sales rep about the follow up was NEVER done even with multiple text messages. Basically, I was no longer needed as a customer once the transaction was done.
Jacqueline V.
VILLA PARK
Business Response
Jaqueline, we regret to hear that you had a negative experience after your purchase with us, but would appreciate the chance to turn your experience around. Please let us know if we can still answer questions for you. Reach out to us at (562) 492-1000 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Service Customer
Karen Martinez is always a great customer service representative. She answers all my questions.
Jesse M.
LYNWOOD
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Boulevard Buick/GMC