538 Reviews Found
Confirmed Sales Customer
Answered my every question.... Made a deal I liked.
Philip F.
SEAL BEACH
Business Response
Congratulations on your new vehicle, Philip, and welcome to the Boulevard family! We are always here, with the same exceptional service, for any future needs.
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Confirmed Service Customer
Service/ customer service has not changed since 2007
Maribel J.
LOS ANGELES
Business Response
Hi, we are so pleased you enjoyed your visit to Boulevard Buick/GMC! We thank you for your continued loyalty.
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Confirmed Service Customer
Did not get any coupons for the service that I had gotten for my SUV they did not change the date for the service the next service I had to come out of pocket seem like I shouldn't have to pay like 400 but that's what was done so no wasn't happy
Romana J.
INGLEWOOD
Business Response
Hi, it's upsetting to hear that your experience was anything but stellar. We would like to have a better understanding about your experience. Please reach out to us at (562) 264-5276 at your earliest convenience and we will do our best to resolve this with you.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hello, we are disappointed to see your low star rating. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Boulevard Buick/GMC (562) 264-5276
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Confirmed Service Customer
Friendly driver for my shuttle ride, friendly and efficient service at the service desk.
Benjamin G.
LONG BEACH
Business Response
Hi Benjamin, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Terrible experience. I paid for an oil change, multi point inspection, and tire rotation. They charged me for the tire rotation and I know they didn’t touch my wheels because the wheels were dirty and I saw hand or glove prints on any of them and I have non factory wheels that require a special socket to remove them. Also have to use a Allen wrench to take the covers off the wheels first. And it took over an hour and a half to change oil. Better off going to jiffy lube.
Darren S.
LONG BEACH
Business Response
Hello Darren, we strive for 100% satisfaction, and we regret to find out you did not find this to be the case. We'd like the opportunity to turn your experience around. Please reach out to us at (562) 264-5276 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
Buick service center reps are friendly, professional.
Shalonne C.
GARDENA
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to leave us a review, Monte.
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Excellent service. Staff are courteous, responsive, friendly.
Augusta P.
INGLEWOOD
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Confirmed Sales Customer
Wesley was fantastic!! Very friendly and was easy to work with.
Martin D.
IRVINE
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Confirmed Service Customer
They had my car 4 three hours and Did not finish I had a an inspection in I didn't expect anything
Deric H.
CARSON
Business Response
Hello Deric, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (562) 264-5276 at your earliest convenience. We hope to hear from you soon.
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Confirmed Service Customer
Although they didn’t find the problem with my truck they were very nice and helpful
Ralph S.
SAN PEDRO
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Confirmed Sales Customer
Great customer service, friendly, polite.
Marcelino R.
LOS ANGELES
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Confirmed Service Customer
I was put into the maintenance schedule on the same day, they only took an hour and everyone was very friendly at the dealership.
James S.
LAKEWOOD
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