544 Reviews Found
Confirmed Service Customer
Every thing was done right. Kudos for David Alex Ortiz
Fernando R.
WILMINGTON
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Very nice. Thank you for the Sirius XM. 2 month free trial.
John M.
LONG BEACH
Business Response
Enjoy! We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
The waiting area is very nice and comfortable. Watching the TV made time go by fast.
Dora G.
LONG BEACH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
oil change, front brakes, cabin and engine air filters changes. I came it before service center opend Thursday morning, but when they said my vehicle was ready, I had to ask them why they did not wash it!!!!! Which they then did. Otherwise service was fine
Peter M.
SAN PEDRO
Business Response
We are happy to hear you were completely satisfied with the service done on your new vehicle , Peter. We apologize that you had to ask for a carwash. We do try to accommodate all of our customers with that perk. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Always quick. Always polite. Easy to work with
Sean M.
LONG BEACH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Wonderful to hear, John! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Boulevard Buick/GMC. If you ever need anything else from us, please feel free to give us a call or stop by.
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Confirmed Service Customer
Took car in for Check Engine Light. I dropped off and rented car. I received call same day to let me know what was wrong and how long it would take to fix. Received call next morning to let me know car was ready to pick up.
Kim H.
COMPTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Karen Martinez took care of me professionally, politely. Answered my questions quickly. Eduardo (don't know his last name) drove me home. Great driver and seemed to be a nice young man. These people clearly generated a very positive service experience.
Charlie T.
LAKEWOOD
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Went there for an oil change. When i got there i was told there's already someone available to do it shouldn't take long. But it still took over an hour.
Dane N.
SIGNAL HILL
Business Response
Thank you for taking the time to let us know about your recent visit. We do understand how valuable your time is and we work hard to get you in and out as quickly as we can while maintaining the level of service your vehicle deserves. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
They need to have a better training on costumer service, not just thinking that they have to do the sale and no worries about the costumer after they pay for the vehicle
Alfredo G.
CARSON
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (562) 264-5276 at your earliest convenience and we will do our best to resolve this with you.
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Confirmed Service Customer
I have always had great service from Boulevard Buick. Unfortunately, I have moved out of state, so I hope I can find another dealership that?s will give me the same service.
Janice M.
LONG BEACH
Business Response
Thank you, Janice, for your loyalty in the past. You will definitely be missed. Good luck in your new chapter and we hope you find a dealership that meets your needs.
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Confirmed Service Customer
Alex was courteous, professional and provided great service.
Donald H.
CERRITOS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I always get great customer service,will continue being a customer
Salvador P.
DOWNEY
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Confirmed Service Customer
I believe I was given wrong information regarding my check engine light being on. Said I needed a tune up among other things and didn’t tell me the main reason the light was on was because of the gas throttle being stuck. That’s the reason the light was on not because it needed a tune up. That’s the price difference between a $900 charge and a $200 charge!! Also I found that my front reflector was broken off my car and placed in my back seat and I wasn’t told anything!!
Gregory T.
PARAMOUNT
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Confirmed Sales Customer
Mauricio did a great job and his tenacity and willingness to put a deal together without my having to come in made this deal happen. Everyone there seems responsive and willing to answer questions. A delay in getting into finance was met with an apology not an excuse which is all one can expect.
David K.
STEVENSON RANCH
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Congratulations on your new vehicle and please keep us in mind for all future vehicle needs. Welcome to the Boulevard family, David.
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Confirmed Service Customer
Karen Martinez and her mechanics always get the job done. And they stay on top of service I need and will need soon.
Stefone H.
LONG BEACH